This case study looks at the two-tier information and consultation arrangements developed in the UK employee forum at Prudential UK. This case demonstrates how an all-elected consultative forum can be introduced into a partially unionised environment – making it one of the first companies to develop a model which fully meets the terms of the information and consultation regulations.
Prudential UK, part of Prudential plc provides a wide range of assurance, investment and savings products and markets through a number of channels including direct advertising and through Financial Advisers.
The UK employee forum covers all permanent employees within the UK, including managers up to direct reports to the UK chief executive. Historically, the Prudential had partial union recognition with MSF (now part of Amicus) and elected employee representatives in other parts of the business. The new forum gives the company a model that meets the needs of these different cultures.
This case study forms part of a project entitled ‘Adaptable Enterprises’. The project includes educational and networking activities on: high performance working, healthy working and performance, the future of work and organisation, and intellectual capital.