This case study looks into the long-standing consultative ‘Forum’ structure at Capgemini, which has evolved since its establishment in 1999 and integrates both union and non-union bodies.
With approximately 60,000 employees worldwide, Capgemini is a global leader in the IT Services marketplace. It employs 9,000 people in the UK, working in business disciplines which are divided into Consulting, Technology and Outsourcing.
The Forum approach is a joint partnership, encouraging all employees to have a say in how the company is run and encourages two-way communication on a broad range of topics, which supports employee engagement in dealing with a workplace agenda that is increasingly influenced by the workforce.
This case study forms part of a project entitled ‘Adaptable Enterprises’. The project includes educational and networking activities on: high performance working, healthy working and performance, the future of work and organisation, and intellectual capital.